vatea.eu
Log in Sign up
We currently act on behalf of entrepreneurs established in the Netherlands. If your business is established elsewhere in the EU, we cannot yet submit the request for you — your own tax authority has its own portal for that. The calculator and the knowledge base below do work for you: the rules per refund country are the same everywhere.

Terms and conditions

This is a draft version. The conditions will be finalized before the launch of the paid service.

1. Who are we?

vatea.eu is a service of Point2Create BV, Chamber of Commerce 63324547. These terms apply to any use of the website and the service.

2. What we provide — and what we don't

We provide general information on the regulations that this platform concerns, with reference to the official text. This is expressly not legal advice: no advisory relationship is created, we do not assess your situation and we give no guarantee that you comply with the regulation by using our information.

You make decisions about your own compliance yourself, if necessary with a lawyer or in consultation with the competent supervisory authority.

3. Due diligence and errors

We strive to present information accurately, up-to-date and with source references, and we review every text before publication. However, legislation and its interpretation change; completeness or accuracy therefore cannot be guaranteed. If you spot an error, please report it — we will update the text or take it offline.

4. What you pay and when

To request foreign VAT refunds, you pay nothing upfront. We charge a percentage of what a refund country actually grants, with a minimum per granted request that lapses if it becomes disproportionate. If nothing is granted, you pay nothing. Where a refund country allows the amount to be received in our account, we deduct the fee when transferring it; where that is not permitted — Bulgaria, Hungary, Italy and Poland — the money comes directly to you and we invoice afterwards. The separate knowledge subscription on the OSS scheme runs per month or per year and can be cancelled at the end of the subscription period. We charge VAT on our fee.

5. Use of content

The texts on this platform are copyright protected. Automated and large-scale scraping or commercial reuse is not permitted without written permission. The underlying statutory texts are public domain and remain freely accessible via EUR-Lex.

6. Liability

We are not liable for damage arising from decisions you make based on the information, nor for indirect damage or circumstances beyond our reasonable control. Nothing in these terms limits liability that cannot be excluded under mandatory law, including liability for intent or gross negligence.

7. Applicable law

Dutch law applies to these terms. If you have a complaint, please let us know first via office@vatea.eu; if we cannot resolve it together, you may resort to the competent Dutch court.

Questions about this text? office@vatea.eu